In the heart of the United Kingdom’s energy sector, amidst the intricate network of power lines and substations, stands Lisa Baines, a woman of unwavering commitment to environmental National Grid. As an Environmental Technical Lead, Lisa plays a pivotal role in ensuring that the company’s operations align with the highest standards of environmental sustainability. Her experience is an inspiring story of the transformative power of our personal and professional development programme, Spring Forward. Read Lisa’s story below to learn first-hand the transformative power of Spring Forward…

Lisa Baines

Environmental Technical Lead at National Grid

Spring Forward

Did you have any expectations of Spring Forward before you started?

I’d read through the course information and was hoping to build more confidence in myself. A safe environment with like-minded women attracted me at first – but when speaking to colleagues who had previously attended, they explained the topics covered and I quickly learned that it was both personal and professional development.

I had high expectations that I’d enjoy it, build a good support network and gain development.

What were you hoping to gain from the programme?

I wanted to grow my confidence and build a network. I wanted to see different parts of the business, look at different perspectives and think differently about the way I work.

Confidence is something that I’ve struggled with at times for many years. I have worked in organisations and departments throughout my career that have been male-dominated. I wanted to grow my confidence to believe that the value of my contribution is as important as anyone else’s and get my voice heard.

What was your experience of the programme?

It was even better than I thought it was going to be! I was surprised at how positive and empowered it made me feel. The relaxation techniques were useful, but I didn’t expect them to be involved with a development programme.

Spring Forward was so powerful. It made me realise that I need to be able to deal with the situation at hand, rather than worrying about everything all in one go, and I hadn’t thought of it like that. Sometimes we can feel overwhelmed so we don’t deal with issues as we should, but Spring Forward taught me to stop, reflect and think about how I can move forward, allowing me to make better, more considered decisions.

Everyone was from different parts of the business and thought differently, so this brought diversity and different perspectives to the group, and that made such a big difference in allowing me to gain a new positive mindset. Some work out in the field or on construction sites and others are more office-based, so I think it was really good because National Grid is such a massive organisation that you can get lost in how big it is, and not know huge parts of the business. Actually being able to understand people from different parts of the business is really helpful to me and my role.

Being able to just sit, focus and stop having your head go around like a washing machine makes a world of difference, so I have taken this on board, and it really helps. Having time to reflect has completely changed the way I see myself.

Spring Forward was an emotional roller-coaster. It really got me thinking about what's important to me and why. It made me think what's motivating me? what's important to me? I use this to ground myself when I need to take that little step back and clear my head. I think that realisation was fundamental quote image

What were your key takeaways?

It cemented the importance of positive feedback, speaking kindly to myself and feeling comfortable with doing so. I now say to myself: ‘give yourself a break, it doesn’t matter that you don’t know, but you can go and find out, and that’s OK.’

I learned that there’s a way I can just get through my challenges by being confident and assertive. Before the programme I might have admitted defeat at times, but now I keep going and I’m finding that I’m continuing to grow and develop because of it.

I feel really lucky to have the group that I had because everyone was lovely! It definitely had a positive impact on my life because of the way I now see myself. Since the programme, I’ve been taking a step back and thinking to myself “I can do this!”, and my opinion IS valid and I CAN add value to this situation. It has definitely made me feel more confident.”

How has Spring Forward impacted your role?

I started my new role before I began Spring Forward, but this meant I was able to apply what I learned from the programme to my work to improve and get into good habits.

The relaxation techniques helped me to ensure I don’t feel so overwhelmed. It’s tough when you transition from a ‘safe’ role where you’re comfortable, to suddenly being the go-to person in the team and making bigger decisions.

I’ve gone into the role more positively and confidently because of Spring Forward. I was going through a challenging time in my personal life when I started my new role, and Spring Forward really helped me to deal with it.

I’ve worked in a male-dominated workplace for years, but previously I struggled at times to feel like my voice is being heard, and that my contributions weren’t as valuable as others, but Spring Forward has reminded me that I am just as important, and my voice matters! It’s given me the confidence to make sure that I am seen and heard – and I’m better at my work because of it.

Has the programme made a difference to your personal life?

Building my confidence has allowed me to gain a supportive and empowering network within National Grid.

It encouraged me and others to reach for our goals. It was lovely to see the support throughout, and I know this will benefit me in the long run. For example, there was one person who wasn’t sure if she should apply for a higher role in the organisation, and because of the encouragement in the group, she did go for it.

The programme has allowed me to grow confidence in myself and push my boundaries outside of work too! I don’t think I’ve ever been in a group that was so positive, everyone genuinely cared about everybody else, and was rooting for each other. It was so empowering! I don’t think I’ve ever experienced that in that way like that before.

It’s definitely made a positive change in my personal and professional lives in a way I wish I’d been able to have done before course.

Lisa’s story exemplifies the power of Spring Forward. By providing a platform for personal and professional growth, Spring Forward empowers individuals to reach their full potential in their leadership roles and make a positive impact on their own life, their teams and their organisation’s success.

Click here to speak to us today to see how Spring Forward can help you to level up your leaders!