Amidst the complexities of policing, our Navigator men’s development programme at Avon and Somerset Constabulary has emerged as a valuable tool for fostering employee resilience and growth.

This case study delves into the experiences of Learning Support Advisor, Robert Machin‘s Navigator men’s development programme at Avon and Somerset Constabulary, to understand how he has benefited from becoming a Springboard Consultancy trainer. It highlights the programme’s effectiveness in enhancing employees’ emotional intelligence, communication skills, and overall well-being, ultimately leading to improved professional performance.

Robert Machin

Avon and Somerset ConstabularyRobert Machin, Navigator men's development programme trainer for Avon and Somerset Constabulary

In-house Trainer Case Study

Could you share a bit of your background and your first experience of Springboard Consultancy?

’I’ve been a Police Officer since 1986, retired and came back as a Police staff member. My first experience of Springboard Consultancy came from chatting to a female colleague who had been on the Springboard programme and another colleague who was a Springboard trainer.

They both really promoted the benefits of the Springboard programme, and at the time there was nothing similar for men at the Constabulary, so I decided to do something about it!

My involvement snowballed from initially learning about the Navigator programme to becoming a licensed Navigator trainer. I was so glad I made the decision to go for it!’

Why did you decide to become a Navigator trainer at Avon and Somerset Constabulary?

‘I was already a police trainer and I’m passionate about supporting people to become the best version they can be, so Navigator seemed to be a natural progression.

It enabled me to do something purposeful and have the satisfaction of supporting someone on their life’s journey while helping their personal development.’

‘It’s the influence that I can have on people, such as achieving their goals, and being the best version of themselves. However small it is, I know that I’ve had some part to play in that process. I don’t think I could get anything more satisfying than that, it’s so rewarding!’

What is your favourite part of delivery?

‘In Navigator I like the ‘it’s a man’s world’ session because I’ve found that is when a lot of men start opening up and realising that they are all unique. They learn that they don’t have to live up to certain expectations or pressures.’

For Spring Forward I like the mixed-gender delivery. Being a trainer enriches my own life because of the people that I meet.’

As an in-house trainer, what are the benefits for you?

‘It’s the influence that I can have on people, such as achieving their goals, and being the best version of themselves. However small it is, I know that I’ve had some part to play in that process. I don’t think I could get anything more satisfying than that, it’s so rewarding!’

How has Avon and Somerset Constabulary supported you as a trainer?

Before we started the Navigator men’s development programme at Avon and Somerset Constabulary, there was an assumption that men could grasp all opportunities and had the confidence they needed, but that wasn’t the case. It meant a lot that they recognised that there are men who also need support and development.

I received massive support from Avon and Somerset Constabulary, they’re fully committed! They’re supportive and make me feel valued as an employee.

When I think about what the Police get out of this, I’ve had people who have identified that a role in the Police is not for them, and it’s given them the confidence they needed to leave.

This meant that the Constabulary recognised it as a positive because they don’t want employees who are not enjoying their roles, as well as those leaving opening up opportunities for people who are more suited, or are ready to progress in the Constabulary.’

“I received massive support from Avon and Somerset Constabulary, they’re fully committed! They’re supportive and make me feel valued as an employee.”

Can you share a story of a time when Navigator men’s development programme at Avon and Somerset Constabulary helped a participant to achieve their goals?

‘On the first workshop of my first Navigator programme delivery, a participant revealed their sexuality for the first time, and I felt privileged to be a part of that.

I was once running a Spring Forward programme, and someone was unhappy in their role and wanted to progress, but they were going through a crisis of confidence. After they opened up to the group and spoke to me outside of the workshop, I was able to help them prepare for an interview to which I later found out they were successful in their progression to the new role.

I’m proud of that because I did play a part in it, and it makes it all worthwhile!

If you’re thinking about becoming a trainer in any development programme, then as long as you believe in it, it will enrich your life as much as the participants. It’s so worth doing, so if you want it, do it!’

What advice would you give to someone becoming a trainer?

‘Grab it with both hands, but don’t go in with your eyes closed! If you’re going to take on such an influential, pivotal, inspiring and life-altering role, then you’ve got to recognise it as such and don’t do it half-heartedly.

If you believe in it, and if you want to do it, you’ve got to be fully committed and do it properly, because if you’re not, your participants will see through it.’

Avon and Somerset Constabulary recognises the profound impact of personal and professional development coaching on employees’ wellbeing and professional efficacy, and Navigator plays a pivotal role in supporting staff well-being and fostering professional growth within the constabulary. This ultimately shapes individuals, strengthens teams, and contributes to a more resilient and effective police force.

Click here to learn more about our Navigator men’s development programme.